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Puzzel - integration via FTP/SFTP

To establish a connection between Puzzel and Capturi, an FTP setup including a 'user' must be created at Puzzel.

Fortunately, it's fairly simple 🙂

Follow the steps below.

  1. The FTP setup can be easily ordered by creating a Ticket with 'Puzzel support' on their 'Help portal' ( Choose the 'Support' tab on the right side.

  2. Use the following template or follow the guide at the bottom of the page.

Template for the Ticket to be sent to Puzzel

Hello Puzzel,

We wish to provide Capturi A/S with access to our recordings via an FTP server AND provide them access to SQL Rawdata.

The IP address that should have access is:

The recording format should be WAV (PCM 128 kbps)

Capturi should also have access to SQL Rawdata

Please send the username and password to Søren Kyd from Capturi:


Mobile: +45 31 23 59 04

Kindly inform about any costs for the above.

Enjoy :)