Roles

Capturi has four different roles

• Owner
  Has access to all data and configuration in the platform, as well as the Organisation page and thus user administration.
  

• Administrator
  Has access to all data and configuration in the platform and can see data from all conversations. Does not have access to the Organisation page
  

• Teamleader
  Has the same options as the Administrator but can only see data from and listen to conversations on his/her own team.
  

• User
  Only has access to data and statistics from his/her own conversations. Cannot configure trackers, dashboards etc. in the platform.

It is only the Owner who can edit a users role.