Introduction
The purpose of the Capturi Home page is to offer you quick and easy insights into your customer inquiries, enhanced with auto-generated digests and suggestions for improvement initiatives.
The page gives you information about:
Top changes in inquiries and what might have caused this.
The most frequent topics and suggestions on how to proactively reduce the number of calls.
The biggest drivers for long conversations and how you might reduce the talk time.
Check out a detailed description of each of the widgets below: